Helping your business save more every day
0330 123 0206
Manage Your Account Online
menu
Home
Manage Your Account
My Account dev
We Do Things Better
High Level Customer Service
Improving Efficiency
Competitive Tariff
Products & Services
Value Added Services
Bill Validation Services
Water Efficiency Audits
Leak detection and repair
Contingency planning
Office Watercoolers
Water quality control
Pipeline cleaning lining replacement
Reducing waste charges
Seized valve release
Pump energy optimisation
Billing
Consolidated billing
Billing and bill validation services
News & Media
News
Publications
FAQs
About Us
Contact Us
Contact Us
Emergency & Supply Interruptions
Ways to pay
Manage Your Account
Wholesale Application Forms
Application to change non-return to sewer percentage (H5)
Meter replacement (B5)
Apply for a water meter (B1)
Change of meter type, size or location (B7)
Disconnection of supply (I5)
Re-connection of supply (I11)
Meter accuracy test (B3)
Request for de-registration (C6)
Request for sewerage charges to be removed from your account (C6)
Request for supply / meter verification (C1)
Request to have your surface water drainage charges removed from your account (C6)
Run off allowance (H1)
Submit customer complaint to Cambridge Water (wholesale) (F5)
My Account
Submit a meter reading
Trade effluent advice and applications
Moving property
Sign up to direct debit
Submit customer complaint to Cambridge Water (wholesale) (F5)
Your Details
Customer reference number (10 digits)*:
Company Name*:
Premises Name:
Premises number and Street*:
Town/City*:
Postcode*:
Customer Name*:
Contact Number*:
Email Address*:
Meter Serial Number:
If available, your meter serial number will appear on your bill.
Details of your wholesale complaint or concern*:
Please provide as much information as possible to allow us help resolve this for you.
Request for compensation?*:
If you have an amount you are looking to be compensated for, please enter it here.
What outcome are you hoping for?*:
Please provide any evidence to support your claim:
E.g. production calculations / photographs
Additional documentation:
Upload file
Wholesale Application Forms
Application to change non-return to sewer percentage (H5)
Meter replacement (B5)
Apply for a water meter (B1)
Change of meter type, size or location (B7)
Disconnection of supply (I5)
Re-connection of supply (I11)
Meter accuracy test (B3)
Request for de-registration (C6)
Request for sewerage charges to be removed from your account (C6)
Request for supply / meter verification (C1)
Request to have your surface water drainage charges removed from your account (C6)
Run off allowance (H1)
Submit customer complaint to Cambridge Water (wholesale) (F5)